Open your package soon after arrives. due to standard size limitations. select your rug will have to be folded to meet the shippers required dimensions rugs over 8 feet in length may need to be folded. this may cause some minor creasing when you first receive your rug, simply unfolded, and lay flat in your desired location and these creases will diminish in time. Heat or steam can shorten the time creases are visible in the rug. Direct sunlight will aid in rug relaxation. It is better to leave furniture off folded rugs to give them chance to relax more.
RETURN POLICY
RC RUGS INC. Offers a 30 days risk on many products. Indoor-Outdoor Rugs. Our 30-day return policy applies to unused and undamaged products. Note this policy does not apply to especial orders.
RC RUGS INC. Allows 30 days to return the products. If you may return it – no questions asked. Request shipping label, fee will be deducted from your refund. If you need return merchandise. Please include your order number of packing slip return it to your location shipping facility.
PLEASE NOTE: COLOR ACCURACY
Color may vary slightly in person due to flash photography and differences in monitor settings Each rugs carpet is manufactured with the same colors as the pictured. ever they can be manufactured from slightly.
DEFECT CLAIMS
Open your package soon after it arrives in the event your product form RC RUGS INC. Has a defect/damaged let us know as soon possible. If your rug has any defect that bring you concern. We will accept defect claims up to 7 business days after delivery. After this time, we will not accept defect claims or reimbursement, for more defect claims and questions.
Please contact our customer service department 1-888-973-0621 SALES RC RUGS INC.